1.      In case the package is marked lost by us , the Delivery/ RTO Charges shall be refunded to Seller’s Miles Account.

2.      In case of termination of services the Seller will raise a notification to the Team for the reversal of remaining miles. This would be sent to the seller in the form of a Cheque/ Demand Draft with the registered name of the company to the registered address/any address specified by the seller in his account closure request.

3.      In case of non-delivery, if any COD Charges have been deducted from the Seller’s Account, the COD Charges shall be refunded by us .

4- Minimum days for Delivery -24 hrs & maximum days for delivery - 480 hrs

5- Maximum Liability : Rs.2000 or 50% of invoice value , Whichever is lower

6-The Client shall, at its own expense, obtain and maintain all insurance policies to ensure sufficient insurance

coverage for its Consignments including but not limited to transit insurance. However, the Client

acknowledges that the Service Provider shall not obtain any insurance coverage under this Agreement for the

Consignments handed over to the Service Provider

7- If there is any damage/ non-delivery of Consignments/ shortage in the delivered Consignments, the Service

Provider will ensure submission of electronically generated Certificate of Fact/s (“COF”) to enable the Client

to claim the losses through its insurance