1.      In case the package is marked lost by us , the Delivery/ RTO Charges shall be refunded to Seller’s Miles Account.

2.      In case of termination of services the Seller will raise a notification to the Team for the reversal of remaining miles. This would be sent to the seller in the form of a Cheque/ Demand Draft with the registered name of the company to the registered address/any address specified by the seller in his account closure request.

3.      In case of non-delivery, if any COD Charges have been deducted from the Seller’s Account, the COD Charges shall be refunded by us .

4- Minimum days for Delhivery -24 hrs & maximum days for delivery - 480 hrs