Privacy Policy

Privacy Policy

Asia Parcel Service Private Limited (“Company”, “we”, “our”, “us”) operates the website https://asiaparcelservice.com/ (“Website”) and provides courier, logistics, shipment booking, tracking, and related services (“Services”).

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Please read this Privacy Policy carefully to understand how we collect, use, disclose, and protect your information.

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1. Information We Collect

We collect information in the following categories:

1.1 Personal Information

When you use our Website or Services, we may collect:

• Full Name

• Email Address

• Mobile Number

• Address (Pickup & Delivery)

• Business Name (if applicable)

• Identification documents (for KYC and compliance)

• Payment details (UPI, card information via third-party gateways)

• GST / PAN information (if applicable)

1.2 Shipment & Service Information

• Pickup and delivery details

• Package weight, size, and description

• Order history and tracking details

• Courier partner selection

• Transaction details

1.3 Automatically Collected Information

• IP address

• Browser type & version

• Device information

• Cookies and session data

• Log files and analytics data

• Location (if enabled)

1.4 Data from Third Parties

• Courier partners

• Payment gateways

• Delivery agents

• Business partners (e-commerce, logistics platforms)

• Government or regulatory authorities when required by law

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2. How We Use Your Information

We use your information to:

• Provide courier and shipping services

• Book shipments, generate labels & manifests

• Enable order tracking and delivery updates

• Process payments and invoices

• Verify identity and prevent fraud

• Improve website performance and customer experience

• Communicate updates, support messages, and alerts

• Comply with legal obligations

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3. Sharing & Disclosure of Information

We do not sell your personal information. However, we may share it with:

3.1 Courier & Delivery Partners

To fulfill your shipment, we share required data with:

• Delivery companies

• Logistics partners

• Transport vendors

3.2 Service Providers

Including but not limited to:

• Payment gateways

• Cloud hosting providers

• SMS, WhatsApp & Email communication services

• IT & security service providers

• Analytics platforms (e.g., Google Analytics)

3.3 Legal & Regulatory Authorities

We may disclose your information to comply with:

• Court orders

• Government regulations

• Law enforcement requests

• Tax or audit requirements

3.4 Business Transfers

If the company merges, sells assets, or is acquired, user data may be transferred as part of the business.

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4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic

• Improve user experience

• Remember user preferences

• Support login and session security

Users may disable cookies in their browser settings; however, some functionality may be limited.

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5. Data Protection & Security

We use industry-standard measures to safeguard your information, including:

• SSL encryption

• Secure servers

• Access controls

• Regular security audits

• Encrypted storage (where applicable)

Despite our efforts, no method of transmission over the internet is 100% secure.

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6. Data Retention

We retain your information only as long as necessary to:

• Provide our Services

• Meet legal, regulatory, and tax obligations

• Resolve disputes

• Maintain business records

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7. Your Rights & Choices

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction or update

• Request deletion (where legally permitted)

• Withdraw consent for marketing

• Object to certain processing activities